Make Sure Companies Are Talking with You, Not at You… Social Media Allow the Customer to Demand More!
To all companies that just don’t get it:
There are a plethora of social media tools available, to maintain an open dialogue with us, your potential customers. As such, there’ s no reason that any of you (who want to stay in business) should be talking AT us anymore! We consumers demand a two-way interaction with potential vendors. And no, that doesn’t mean that we’ll be fooled just because you have a MySpace, Facebook, and YouTube account. We demand non-objective engagement! It’s about relationships and community… How long will it take for you to figure this one out? Here, maybe this will help:
If you still don’t get it, that’s ok… there’s someone, who does, that will gladly take your place!
Exactly, great post CJ! To me, rather like stating the obvious. As an entreprenuer that coaches and mentors in the personal development arena, it is all about cultivating relationships with my clients. A commitment on both sides for rich rewarding engagement. Win-Win.
Thanks for Your post!
Comment by Nancy Adler — December 10, 2008 @ 10:19 pm